Refund and Returns Policy

Our sweets are perishable goods so a complete return will not be accepted.
However we pride ourselves on quality and will honour any problems or concerns with your order. A full refund will be provided if applicable. If you have concerns with your order or queries please email us at thebaklavaco@gmail.com and will endeavour to resolve any issue.

If there has been a fault with the sweets/delivery or packaging a full refund an exchange will be discussed.

We guarantee that you will love our sweets. If you don’t we will happily exchange or refund any order.