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Shipping Policy

Shipping policy

At The Baklava Company, we understand the excitement of receiving your order promptly. Our shipping policy is designed to ensure a seamless and satisfactory delivery experience for our valued customers.

Order Processing

Orders placed on our website are processed promptly, typically within [X] business days from the date of purchase. This processing time allows us to carefully handcraft and package your baklava with the utmost attention to detail.

2. Shipping Methods

We offer reliable shipping options to cater to your needs:

  • Standard Shipping: Our standard shipping option ensures timely delivery within [X] to [Y] business days for domestic orders and [Z] to [W] business days for international orders.
  • Express Shipping: Need your baklava sooner? Opt for our express shipping option for expedited delivery within [X] business days for domestic orders and [Y] business days for international orders. Additional charges may apply for express shipping.

3. Shipping Rates

Shipping rates are calculated based on the weight of your order and the destination address. You can view the applicable shipping costs during the checkout process before finalizing your purchase.

 

4. Order Tracking

Once your order has been dispatched, you’ll receive a shipping confirmation email containing a tracking number. This tracking number allows you to monitor the progress of your shipment in real-time. If you encounter any issues or have questions about your delivery, our dedicated customer support team is here to assist you.

5. Shipping Address

Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or complications with the delivery of your order. We cannot be held responsible for shipments that are undeliverable due to incorrect or incomplete addresses provided by the customer.

6. Delivery Exceptions

While we strive to ensure timely delivery of all orders, unforeseen circumstances such as adverse weather conditions or carrier delays may occasionally impact delivery times. We appreciate your understanding and patience during such situations.

7. Missing or Damaged Shipments

In the rare event that your order is missing or arrives damaged, please notify us immediately. We’ll work swiftly to investigate the issue and provide a satisfactory resolution, whether that involves issuing a replacement or arranging a refund.

8. Contact Us

If you have any questions or require further assistance regarding our shipping policy, please don’t hesitate to reach out to our friendly customer support team at [contact@Thebaklavacompany.com]. We’re here to ensure your shipping experience

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